Privacy Policy

Last updated: August 21, 2026

This Privacy Policy describes how Albertic AI ("we", "us", or "our") collects, uses, and protects your personal information when you use our platform at albertic.in and related services (the "Service").

1. Information We Collect

Information You Provide

  • Account information: Name, email address, and password when you create an account
  • Profile information: Any additional details you choose to add to your profile
  • Communications: Messages you send to us via email or support channels
  • User content: Queries, uploaded data, and other content you submit through the Service

Information Collected Automatically

  • Usage data: Pages visited, features used, query history, and interaction patterns
  • Device information: Browser type, operating system, device identifiers, and screen resolution
  • Log data: IP address, access times, referring URLs, and error logs
  • Cookies and similar technologies: See our Cookie Policy for details

2. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain the Service
  • Authenticate your identity and manage your account
  • Process your queries and deliver AI-generated insights
  • Communicate with you about the Service, updates, and support
  • Analyze usage patterns to improve the Service
  • Detect, prevent, and address security issues and fraud
  • Comply with legal obligations

3. Legal Basis for Processing

We process your personal information based on:

  • Contract performance: Processing necessary to provide the Service you requested
  • Legitimate interests: Improving the Service, ensuring security, and communicating with you
  • Consent: Where you have given explicit consent for specific processing activities
  • Legal obligation: Where processing is required by applicable law

4. Information Sharing

We do not sell your personal information. We may share information with:

  • Service providers: Third-party vendors who assist in operating the Service (cloud hosting, analytics, email delivery), bound by data processing agreements
  • Legal requirements: When required by law, court order, or governmental authority
  • Business transfers: In connection with a merger, acquisition, or sale of assets, with notice to you
  • With your consent: When you explicitly authorize sharing with a third party

5. Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption of data in transit (TLS) and at rest
  • Access controls limiting data access to authorized personnel
  • Regular security assessments and monitoring
  • Secure authentication via AWS Cognito with multi-factor support

No method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. Upon account deletion, we will delete or anonymize your personal information within 30 days, except where retention is required by law or for legitimate business purposes (e.g., resolving disputes, enforcing agreements).

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request your data in a structured, machine-readable format
  • Objection: Object to processing based on legitimate interests
  • Withdrawal of consent: Withdraw consent at any time where processing is consent-based

To exercise these rights, contact us at privacy@albertic.in. We will respond within 30 days.

8. International Data Transfers

Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy assessments.

9. Children's Privacy

The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it promptly.

10. Third-Party Services

The Service may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those third parties. We encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and, for significant changes, via email to your registered address. The "Last updated" date at the top indicates the most recent revision.

12. Contact

For questions, concerns, or requests regarding this Privacy Policy, contact us at: